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CULTIVATE CX
Kathleen Rouse
Jan 241 min read
An Interview with Kyle Clark, 2025 Cultivator Award Winner for Excellence in Customer Marketing!
Congratulations to Kyle , Head of Marketing, Coursera for Business for winning our award for Excellence in Customer Marketing! Coursera ...
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Kathleen Rouse
Jan 241 min read
An Interview with Colleen Gauthier, 2025 Cultivator Award Winner for Excellence in Customer Marketing
Congratulations to Colleen , Global Head of Customer Marketing at Coursera for building an impactful program by launching Coursera's...
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Kathleen Rouse
Dec 19, 20242 min read
An Interview with Ursula Llabres, 2024 Cultivator Award Winner for Excellence in Customer Onboarding
Congratulations to Ursula , Senior Advisor and Investor, formerly Global Director of Customer Growth at Meta Reality Labs for building...
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Kathleen Rouse
Dec 9, 20242 min read
An Interview with James Mitcham, Commercial Director for Changing Social: 2024 Cultivator Award Winner for Excellence in Account Management
Changing Social as built a robust plan for account management and is scaling it across the entire organisation. "We were able to build...
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Kathleen Rouse
Dec 9, 20242 min read
An Interview with Steve Crompton, Founder and Managing Director of Changing Social: 2024 Cultivator Award Winner for Excellence in Account Management
Changing Social has made remarkable strides in defining and refining a comprehensive customer retention and growth strategy resulting in...
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Kathleen Rouse
Oct 1, 20244 min read
Scaling Onboarding for Successful Technology Adoption
This is the ninth and final blog in our Executive Guide to Cutting-Edge Tech Customer Onboarding  blog series (Congratulations!). If you...
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Kathleen Rouse
Oct 1, 20243 min read
Balancing Automation and Personalized Touch in Cutting-Edge Customer Onboarding: A Strategic Guide
This is the eighth blog in our Executive Guide to Cutting-Edge Tech Customer Onboarding  blog series. If you have not read our other...
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Kathleen Rouse
Sep 16, 20243 min read
Leveraging AI to Evolve the Customer Experience through Market Sensing
This is the seventh post in our Executive Guide to Cutting-Edge Tech Customer Onboarding blog series. If you have not read our other...
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Kathleen Rouse
Sep 6, 20243 min read
The Customer Success and Support Imperative in Technology Adoption
This is the sixth post in our Executive Guide to Cutting-Edge Tech Customer Onboarding  blog series. If you have not read our other posts...
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Kathleen Rouse
Aug 30, 20243 min read
Building Trust in the Digital Age: A Strategic Approach to Data Privacy
This is the fifth post in our Executive Guide to Cutting-Edge Tech Customer Onboarding  blog series. If you have not read our other posts...
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Kathleen Rouse
Aug 14, 20244 min read
The Power of Customer Education in Increasing Technology's Value
This is the fourth post in our Executive Guide to Cutting-Edge Tech Customer Onboarding  blog series. If you have not read our other...
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Kathleen Rouse
Jul 28, 20241 min read
Introducing Cultivate CX
Cultivate CX is the result of 20+ years of cultivating deep relationships, expertise and strong partnerships.
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Kathleen Rouse
Jul 8, 20244 min read
Mitigate Risks with Change Management and Diffusion of Innovations Strategies Blog 3 of 9
This is the third post in our Executive Guide to Cutting-Edge Tech Customer Onboarding blog series. If you have not read our other posts...
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Kathleen Rouse
Jun 24, 20244 min read
Addressing the Complexity of the Technology: Lessons from Priya Sarathy's Experience Blog 2 of 9
This is the second post in our Executive Guide to Cutting Edge Tech Customer Onboarding. If you haven't read the first post, check it out...
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Kathleen Rouse
Jun 17, 20244 min read
The Executive Guide to Cutting-Edge Tech Customer Onboarding Strategies Blog 1 of 9
Recently, I came across an article that highlighted significant advancements in Quantum Computing, signaling its transition from...
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